Confusion about how to begin Report Health
Users affected
P7
P8
Outcome/Expected Functionality
USER WORKAROUND:
Click on the microcopy "Morning" or the empty check box next to it instead to begin the flow, or Medical, or Safe@Home, or Call Doctor ("if your temperature is high, MOM says you need to speak to a doctor").
SUGGESTION:
Allow user to begin the flow by clicking on the checkbox, or on the microcopy "Morning"
Type of issue (10 usability heuristics)
Consistency and standards
Ease of fix
Easy
Severity
Major
USER EMOTION: Observation
CONFUSION:
Users do not perceive the "+" icon as leading to starting the Report Health flow.
Feature(s) impacted
Report Health